1. Information We Collect

When you place an order or contact us, we may collect:

• Your name, phone number, and delivery address
• Your email address (if you contact us or subscribe to updates)
• Order details, including products purchased and order history
• Basic technical data such as browser type and IP address, collected automatically when you visit our site

Since Arabzella operates on a Cash on Delivery basis, we do not collect or store any payment card information.

2. How We Use Your Information

• To process and deliver your order
• To confirm your order by phone or email before dispatch
• To communicate updates about your order or respond to your inquiries
• To improve our website, products, and customer experience
• To send occasional promotional updates, only if you've subscribed to receive them

3. Sharing Your Information

We do not sell your personal information. We only share necessary details with:

• Shipping and delivery partners, to fulfill your order
• Service providers who help us operate our store (such as website hosting)
• Authorities, if required by law

4. Cookies

Our website uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not work as intended.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your personal information, where applicable
• Unsubscribe from marketing emails at any time

To exercise any of these rights, contact us using the details below.

7. Children's Privacy

Arabzella does not knowingly collect personal information from children. Our services are intended for use by adults capable of entering into a purchase agreement.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

✉ contactarabzella@gmail.com